About Us

OUR HISTORY

For over 18 years, Stephen Allen Jewelers has been one of the most trusted names in jewelry in the East Longmeadow region. We are a well-established jewelry store that has grown with our community from a small store to a multiple brand jewelry retailer. We have served generations of families as their trusted jeweler for brilliant diamonds, beautiful fine jewelry, elegant watches, treasured gifts, custom made styles and expert jewelry repairs. Stephen Allen Jewelers is committed to make every customer "feel at home" with our personalized service and our classic to cutting edge jewelry designs. Our years of experience and services have built a legacy of integrity and trust with our customers. 

At Stephen Allen Jewelers our mission has always been a tradition of trust, high ethical standards, knowledge of our jewelry products and services, fair pricing and value to our customers.

OUR PROMISE

Our Promise at Stephen Allen Jewelers is to provide our customers with a shopping experience that will exceed their expectations of our store, our merchandise and our service.

Stephen Allen Jewelers will accomplish this by:

  • Providing you with exceptional attention with every visit to our store.
  • Helping you celebrate your life's special occasions.
  • Providing superior value in terms of merchandise quality, price, selection and satisfaction.
  • A commitment to conduct ourselves with integrity and exceed our customer's expectations in every facet of our business.

We realize that individual taste, styling and design are extremely important to you when you decide to make your jewelry purchase. Our aim is to provide quality services and products with the highest degree of customer satisfaction. Our globally sourced designs help to express your unique personality and suit your lifestyle. We will personally help you to select the exact style & design that will celebrate the important occasions and milestones of your life.

OUR SERVICES

All Stephen Allen Jewelers products come with the service and quality upon which we have built our reputation over the last 18 years. Service after the sale is equally as important as the sale itself. Stephen Allen Jewelers provides reliable quality, trustworthy expertise and a commitment to service like none other. We stand behind your purchase because we believe in the quality of our jewelry and value the longevity of a personal and special relationship with you. There are moments in life that transcends the everyday, and Stephen Allen Jewelers is here to make those moments sparkle! 

We offer our customers a wide range of designs to celebrate the important moments of their life. Our personal relations with our customers have grown over the years and we value the trust you have placed upon us. We help you to select the perfect style to suit your lifestyle. For us no question is too insignificant. You will receive our personal service and detail attention to every purchase you will make.

OUR PRODUCTS

We have a fabulous collection of classic to contemporary jewelry designs and unique styles that nurture your emotions and enhance the joy of gift giving and receiving. The inspiration for our jewelry designs comes from you, our customers, as well as the jewelry trade shows that we attend to source the latest and most innovative jewelry products from across the globe. At Stephen Allen Jewelers, you will find a wide selection of fine jewelry, from exquisite Bridals, gorgeous Fashion Rings, beautiful Earrings & Pendants, to attractive Bracelets as well as many Unique and Custom Styles. Our spectacular selection of jewelry is available with a variety of high quality diamonds, emeralds, rubies, sapphires, tanzanite, pearls, aquamarine and other semi-precious gemstones. We have a stunning collection of gold and silver jewelry, as well as many fine watch brands to provide you with a wide range of choice for every occasion. 

Always competitively priced, Stephen Allen Jewelers is committed to being your vital link to the world of beautiful jewelry!

OUR QUALITY

Stephen Allen Jewelers guarantees you full satisfaction and value for your money. We are obsessive about quality. We deal with the finest manufacturers across the globe that follow the highest standards of workmanship. We inspect every piece of jewelry and makes sure it follows our strict internal standards of quality control. Our approach makes it possible to offer our customer ultimate satisfaction from every perspective, be it precious metal casting, stone setting, polishing, finishing, style & designs or before & after sales services. No question is too insignificant. You will receive personalized service and you can expect our strict attention to every detail. 

We personally select each piece of jewelry, diamonds and gemstones in our cases. Since we sell only what we ourselves carefully selected and inspected, we have unrivalled quality control. At our store you can compare different pieces side by side, see, feel and appreciate the difference quality makes.

OUR STAFF

At Stephen Allen Jewelers the passion for beautiful jewelry and friendly service is obvious. From our buyers who scour the world for that perfect gift, to our friendly sales team whose vast knowledge of both products and people can help guide you through the most difficult of purchasing decisions. From engagement rings and anniversary bands to that perfect Christmas and Valentines Day gift, Stephen Allen Jewelers offers you the ultimate shopping experience. 

When you buy from us, you will get good advice from a professional, someone who eats, breathes and sleeps jewelry. We have gemological training, read professional journals to keep up to date, travel to trade fairs and seminars and learn all about the products we offer. We can help you be an educated buyer and choose the jewelry that is just right for your lifestyle. We assure you that your visit with us will be pleasant.

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